With you all the way.
Reliance Utilities is New Zealand's largest and fastest-growing independent energy broker. Founded in January 2014 and headquartered in Auckland, we help New Zealand businesses of every size reduce their electricity and gas costs through independent brokerage, expert market analysis, and active ongoing account management.
Since our founding, we have delivered over $20 million in verified savings to thousands of commercial clients across New Zealand. We hold a Google 5-star rating from 100+ verified client reviews and are a member of the Northern Infrastructure Forum.
Reliance Utilities is an independent electricity and gas broker for New Zealand businesses. We are not a retailer, not affiliated with any power company, and not paid based on which retailer we recommend. We act solely in the interest of our clients.
We review your current electricity and gas bills for potential savings, put you on the right plans, and track price changes in the market so that we can help reduce your power cost. Most clients discover savings opportunities they were unaware of. This service is free and carries no obligation.
We approach all major retailers — Mercury, Genesis, Contact, Meridian, and relevant challengers — and negotiate competitive electricity deals for commercial clients. We do not accept first offers. We negotiate aggressively on rate, contract term, demand response, time-of-use optimisation, renewable energy, and contract flexibility.
We broker gas supply for commercial clients, with particular expertise in the current constrained market. Many gas retailers have reduced supply capacity or exited the market entirely; we know which retailers have genuine capacity, competitive terms, and the financial stability to be long-term supply partners.
Our proprietary ongoing management model. Rather than switching you once and moving on, we continuously monitor the market on your behalf, proactively identifying better deals before your current contract expires and ensuring you never accidentally revert to an above-market standard rate.
We read and review every contract before a client signs, flagging escalation clauses, punitive exit fees, demand charge structures that don't match consumption patterns, and any other terms that could erode the value of the deal.
We manage the entire switching process: contract execution, retailer notification, meter coordination, billing transition, and post-switch verification. Clients do not fill in forms or make calls. The process typically takes 2–3 weeks.
We check client bills for overcharges, incorrect readings, and tariff errors, and pursue recovery with retailers where errors are identified.
Every client has access to a dedicated account manager at no additional cost. Our team provides personalised support, independent guidance and practical help from experienced energy industry professionals.
Reliance Utilities serves businesses across every major commercial sector in New Zealand, including hospitality and food service, retail (single-location and multi-site), manufacturing, healthcare, education, logistics and cold storage, data centres, professional services, government agencies, and non-profit organisations. We serve businesses of all sizes, from small operators spending $30,000 annually on energy to large corporations spending $2 million or more.
Northern Infrastructure Forum — active participation in energy policy development and market structure discussions at a national level
Reliance Utilities is a member of the Northern Infrastructure Forum.
Starship Foundation
